Dairy Queen Restaurant

Reviews about Dairy Queen Restaurant

• 1 / 5

  By chase lee
  Took my kids to this Dairy Queen for dinner the other night. It took for ever to get our food, then when we got it it was all wrong. The kids meals had burgers instead of chicken strips and my Texas toast was burnt. When I brought it to the girls attention she said "you don't want that burnt toast huh?". Which tells me that they knew it was burnt and just didn't care.
  
  Kids finally got their chicken strips and I walked up to get them gravy and they said they were out and it would take approx 15 mins. I told them just to forget it.
  April 22, 2017
• 4 / 5

  By John Fett
  $5 lunch is a good value.
  Fresh Burger
  Fries
  Drink
  And hot fudge Sunday
  Friendly Service and... I love the Ketchup bottle on the table.
  April 02, 2017
• 1 / 5

  By Stephanie Simmerman
  If I could post ZERO stars I absolutely would!!!! Our family has came here a few times hoping that each time our ice cream order would be right, our fries would be cooked, and we WOULDN'T WAIT FOREVER IN LINE!
  
  I normally don't like to rant but the last time I went there NOT ONE CAR was in line or at the restaurant. I get to the window and LIKE ALWAYS.... they asked "could you please hold a moment" I said NO, and left. I went to sonic (next door) I even called and asked for Corporates number, they didn't have or know it to give to me... so they gave me a supervisors number. I had texted it for an email because if I would have called then I would have NOT been nice. No reply.
  
  Our family will NEVER EVER RETURN. I mean if they got our order right then the wait wouldn't be as bad... but no.
  
  
  March 20, 2017
• 1 / 5

  By Carlos Martinez
  This is for Kingwood location.... Terrible service... I had cashier Q.C. clerk #169 was severely lack customer service.... She overcharged me and when I went back to the counter her attitude was like I don't really care the manager will be with you.... Then they had a chicken strip fall on the counter and an employee thought it was okay to grab it with bare hands and put it back in the basket.... I had to tell her I wouldn't take that basket.... I believe the owner or franchise really needs to retrain all employees on customer service skills.... Employees' discontent of working their was very obvious and they were speaking negatively out in the open.... One said I can't wait until 5pm to get out of here.... As if the customers who are paying their salary were bothersome.... Their attitude was as if they were being forced to work their..... Very disappointing to have that here in Kingwood..... I feel that if they got local high school the customer service would be better....
  January 20, 2017
• 1 / 5

  By Jenni Brown
  I won't be going there again. I should have learned my lesson from last time. I ordered a cake for my daughter on Tuesday to pick up on Saturday. When I got there they told me they didn't have the design I wanted, so they just didn't make it. Didn't call, nothing! !! They ended up giving me one with Happy Birthday written on it by someone who is not a cake decorator, it wasn't her fault, but it was awful!!
  June 03, 2016